Maintaining Value Through Routine Maintenance

Earwax buildup is the most common cause of muffled sound or complete failure of a sound amplifier. Secretions penetrate the fine sound outlets and block membrane movement. A brief daily inspection prevents costly repairs and ensures reliable operation.

Daily and Weekly Care

Perform maintenance right after removing the device, while residue is still dry and easy to remove.

• Dry cleaning: Brush the sound outlet and microphone facing downward using a nylon bristle brush so loosened particles fall out.
• Washing silicone tips: Remove the silicone earpiece once a week and rinse it with mild soapy water. Reattach only after it is completely dry.
• Disinfecting tools: Wipe grade 304 stainless steel hygiene tools with isopropanol and store them dry.

Troubleshooting and Returns

If amplifier output decreases despite cleaning, check the contacts and connecting cable. In case of defects, our return period applies within the specified timeframe. Our customer service team assists you with technical questions through clear troubleshooting instructions.